At Heart of the City we support small to medium sized businesses (SMEs) to be a force for good. Through workshops, masterclasses and expert mentoring, we help you take your first steps towards making responsible business a meaningful part of your work.

Our programmes will help you look at how your business can support your local community, reduce your environmental impact and reach net zero, build a more diverse workforce and look after your employees’ wellbeing – and we’ll help you put it all into a strategy that’ll help your business succeed!  

Our Foundations for Responsible Business programme is designed for SMEs, and we welcome companies with little or no experience in responsible business from all industries. We run this programme fully online so you can become a member no matter where your business is based! Read more here.

We also run a free climate action course, Climate for SMEs: 4 Steps to Action, to help businesses operating or based in the City of London on their journeys to net zero. Read more here.

You can access our free climate action toolkit and responsible business resources by visiting our website.

All programmes

Programme Team

Natalie joined Heart of the City in March 2017 from RSA Group where she managed their community and charitable activities. Natalie has 20 years of experience of working in the charity sector and responsible business roles. Natalie spent four years at RSA leading their charitable and community activities, including an award winning partnership with School for Social Entrepreneurs. During her time at Lloyd’s of London, as secretary to Lloyd’s Charities Trust and managing Lloyd’s Community Programme activities, Natalie focused on developing strong charitable partnerships that supported their local communities and had strong charitable and business benefits. In both roles, Natalie was also able to develop her experience of working on environmental, social mobility, D&I and wellbeing programmes. Before her CSR roles, Natalie worked in the fundraising teams of Addaction and Médecins Sans Frontières.

Natalie Tickle

Head of Programmes

Programme Team

Olivia Beecham

Responsible Business Programme Manager

Programme Team

Laura moved into her current role as Programme Manager in June 2021 and is responsible for our climate action course, climate for SMES: 4 steps to action. Since June Laura has worked to develop the course content, deliver the pilot course and implement feedback and now is managing the full climate course. Laura joined Heart of the City in November 2019 as Operations Officer. Prior to that she worked in CSR at a construction firm where she helped develop responsible business plans within tenders and sites CCS plans. Laura studied at the University of Nottingham and has a degree in Geography. In her spare time you’ll find her knee deep in arts and crafts. Her current new venture is candle making.

Laura McCullough

Net Zero Programme Manager